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Role profile · Operations

Operations / Chief of Staff

A type of work, not one opening. Join it from your career profile and you’re matched to Operations / Chief of Staff roles as they open. No match is guaranteed, and no company sees you until you say yes.

Titles it covers

Chief of Staff. Chief of Staff, Chief of Staff to the CEO, Chief of Staff to CxO, Founder's Office, Office of the CEO, Strategic Projects Lead, Executive Business Partner (operating, not administrative)

BizOps / Strategy & Ops. Business Operations, Strategy & Operations, Strategic Initiatives, Head of Operations, Operator in Residence, Advisor in Residence

Revenue / GTM Ops. Revenue Operations, GTM Operations, GTM Associate, GTM Enablement, Sales Strategy & Operations, Deal Desk

What strong looks like

Ran an operating cadence and can say what changed because it existed. Drove a decision without authority and can name who they moved. Turned a process into a system with a number attached. Knows what the executive stopped doing because of them. Can say what they stopped, or would stop, and why. Handles being the messenger.

Core must-haves

  • Built or ran an operating process, cadence, or function with a number that moved
  • Ownership in ambiguity: took an unowned cross-functional problem to an outcome
  • Communication with executives: writes the memo, delivers the message, runs the room
  • Metrics and data fluency: built the dashboard, chose the metric, rejected the wrong one
  • Drove a decision without authority and can name who they moved
  • Prioritization: ran several things at once and can say what they stopped

Across every profile: ownership in ambiguity; communication that survives a follow-up; ai-native practice; verifiable outcomes.

Good to have

  • Revenue operations depth: CRM, forecasting, enablement, deal desk
  • Automated part of an operation with AI and can say what they refused to automate
  • Consulting, banking, or strategy background, only when paired with operating ownership
  • Program management at scale
  • Customer-facing operations: onboarding, support operations
  • Founding or 0-to-1 function building

Seniority

Open from recent graduates to 15 or more years. We read level from what you have owned, not from years or brand. What the evidence looks like at each stage:

New grad to 2 years. GTM Associate, Strategic Projects Associate, or an analyst who fixed a process. Judged on the process they personally changed and the two-executives scenario.

2 to 5 years. Owns a workstream or a cadence, has a number, has driven one decision without authority.

5 to 10 years. Chief of Staff or Head of BizOps shape: owns cross-functional outcomes, has shut something down, has delivered the message.

10 to 15+ years. Builds and runs functions, Operator in Residence, sets the operating model for a company. Director-plus titles.

What to bring

  • Two or three pieces of real work that fit the must-haves: how it came about, what was yours, what was reused, how you did it, what broke and how you fixed it.
  • How you work with AI agents. Where does AI sit in how you run operations today, analysis, writing, automating the process itself, or somewhere else?
  • What you’re looking for, and your constraints, which stay private.